Account & billing — subscriptions, invoices, payments

View your subscription

Settings → Billing shows your current plan, billing cycle, next invoice date, and seats used vs available.

Change plan or seats

1. Settings → Billing → Change plan.
2. Pick the new plan and adjust seats.
3. Upgrades take effect immediately with prorated billing.
4. Downgrades take effect at the end of the current billing period (no refund).

Update payment method

Settings → Billing → Manage payment opens the Stripe Customer Portal where you can add, remove, or update cards and bank accounts. Changes apply to the next billing cycle.

Download invoices

Settings → Billing → Invoice history. Each row has a Download PDF button. Invoices include your VAT / tax ID if you set one in Settings → Organisation.

Switching annual billing

Annual billing saves ~17%. Switch from monthly at any time — your next renewal becomes annual, and you receive credit for the unused portion of the current monthly cycle.

Cancellation

1. Settings → Billing → Cancel subscription.
2. Your account stays fully active until the end of the current billing period.
3. During the next 90 days, your data is retained for reactivation if you change your mind.
4. After 90 days, all data is permanently deleted (with cryptographic key destruction).
5. Export your data any time via Settings → Export.